This week’s conversation about employee training and giving the customer what they want versus what they need reminded me of a story I’d like to share with you.
I’m on the road a lot, giving talks and presentations to other independent retailers and professionals in the pet industry and pet food industry. Now, if you’re [...]
Archive for the 'employees' Category
Sinking A Boatload of Knowledge
April 24, 2008Focus on Employee Training
April 22, 2008Hey everybody! I hope you’re having a great week: we’re finally seeing some signs of Spring up here. Now I promised last time that we’d talk a little more about what I learned at the Global Retailing Marketing Conference, so let’s launch right into that.
One of the most important things I learned is [...]
Just Got Back!
April 15, 2008Morning, everybody! Welcome to the new Dave Ratner blog! Thanks for coming by.
I’ve been meaning to create a blog for a while now. Blogging’s a great way to connect with people, and I’m hoping to use this platform to find people who are interested in the same things I am: independent retailing, marketing, running a [...]
